Les Chiens de Guerre

English Area => Hell Dorado - General Discussion => Discussion démarrée par: Darth-Swen le Septembre 11, 2008, 11:56:27



Titre: Procedure for flawed or missing parts
Posté par: Darth-Swen le Septembre 11, 2008, 11:56:27
Please find bellow the process to follow if you notice any problem with
any order (could be a missing card or part, a wrong base, a cast
default...)

Send an e-mail to Asmodee at vpc@asmodee.com

Clearly tell us the nature of the default.

Provide your details (Full name and postal address)

Tell us the name of the shop you bought your item. It help Asmodee to
track the "production lots" and to call them back if necessary.

Note the Asmodee responsible is fluent in English.

If you respect these basics rules it will help Asmodee to help you
quicker and better.

Thanks